At BuyamirrorUK.com we want you to be happy with your purchase, and make sure that your chosen products get to you successfully.
As we hold a large amount of our products in stock, we aim to have our products dispatched within 2-3 working days, and delivered in 7 working days. (some postcodes may take longer).
Due to the nature of our products, we DO NOT use a large National Courier Service. Our chosen delivery method is through a Privately Run Specialized Mirror Delivery Service, who operate their own fleet of vehicles throughout the UK and ensure that all products arrive in excellent condition. We will let you know once your product/s have been dispatched, and you will then be contacted by the courier to arrange a delivery day and time which is most convenient for you.
Should you need any item urgently or for a specific date please contact us prior to your purchase to confirm we can get it to you in time. You can do this by emailing us at email@example.com
We offer FREE delivery on all products OVER £150 to anywhere within the UK mainland.
For products UNDER £150, there is a £20 Standard Delivery Charge.
For Non UK Mainland a surcharge between £20-£40 may be applicable.
All our products are checked before dispatch. However, in the unlikely event that you are not happy with your purchase, or the items have arrived damaged or faulty, we will be happy to Refund or Exchange the product subject to the following conditions:
If the Items have arrived damaged or faulty, it must be reported within 24 hours. Images of the damaged products must also be sent to firstname.lastname@example.org prior to a collection being made.
You must notify us within 14 days of receiving the products, stating the reason for the Return, Exchange or Refund.
The items being returned must NOT have been used or altered in any way.
The returned products MUST be returned resealed in their original packaging or you may not receive a full refund.
All Bespoke / Made to Measure products cannot be returned unless found damaged or faulty. No refunds will be given, but a replacement will be sent.
All refunds will be issued upon receipt of returned goods.
Please Note: If you are unhappy or the item is damaged or faulty and you wish to exchange it, then the return will be at extra cost. However, if you do not wish to replace it, then the return will be at cost to you.
You have the right the cancel your order at any time prior to the day of dispatch at no extra charge.
Any items that are Bespoke / Made to Measure can be cancelled, however you are liable for a charge of 25% of the purchase price.
At BuyamirrorUK.com all our products are dispatched with packaging giving maximum protection. The mirrors are re-inspected after manufacture and therefore the packaging may have been re-taped. This reduces the amount of new packaging which in turn helps to reduce waste. Most of the packaging is recyclable.
BuyamirrorUK.com recognizes the concern of our customers regarding privacy of information. All information given to BuyamirrorUK.com is stored securely, and is not accessible to any other users. Rest assured that any information you do give to Buy A Mirror UK will not be distributed to any other company. We are committed to protecting your privacy. NO BANK OR CARD INFORMATION IS HELD ON ANY OF OTHER CUSTOMERS. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information to only to process your order. We will also e-mail you to keep you up to date with your orders and delivery’s.